* Shipping PolicyFor all HANDMADEMOLDS form Miss L Craft (com, Miss L, we, our, or us)  need 7~10 business days to be ready before shipping.

* For MACHINE CAST MOLDS, TOOLS, and OTHER MATERIALS, need 1~2 business days before shipping.

* If your order including complex items, shipping date will follow the longer period.

* Package tracking: A tracking number will be sent to your email which left when you finish purchase. Tracking this number on the website https://www.17track.net/.

* If your package is over weight, it may be split into several small packages for delivery, each package will have separate tracking number. 

* Business days not including weekend or holidays.

 

 

If your order is expecting delays, we will notify you as soon as possible of the changes. You will receive another notification when your order has shipped.

 

See live shipping rates upon checkout.

 

Please contact our customer service if there is a change to your shipping address before shipment.

*Address changes are not permitted once our factory has shipped your product.

 

How do I check the status of my order?

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

If you havent received your order within 7 days of receiving your shipping confirmation email, please contact us at service@misslcraft.com with your name and order number, and we will look into it for you.